Debate: Has Progress on Culture and Conduct Become Stagnant?
Conference
2025-03-18 | 03:05 PM - 03:55 PM
Information
- How has the pace of change in improving conduct and culture within banks evolved in recent years? What factors are hindering further meaningful progress in this area?
- Do culture and conduct initiatives still attract sufficient support from the board? What steps can firms take to ensure they retain appropriate ‘tone from the top' on an ongoing basis?
- Are financial penalties enough to deter financial institutions for not taking culture and conduct seriously or should a different approach be taken?
- What considerations have firms taken from the recent FCA culture and non-financial misconduct survey? Should regulators take a bolder stance on misconduct?
Moderator: Emily Wright, Moderator, 1LoD
Panellists:
- Britt Johnston,Managing Director, Head of Conduct & Culture EMEA, Natixis
- Mark Satterthwaite, Chief Compliance Officer, Europe, Citigroup
- Tracy Saale, Managing Director, Conduct Risk Management and Shared Services; Corporate Responsibility Officer, Charles Schwab
- Nicola Uniacke, Risk COO, LSEG
Speakers

Britt Johnston
Natixis
Managing Director, Head of Conduct & Culture EMEA

Mark Satterthwaite
Citigroup
Chief Compliance Officer, Europe

Tracy Saale
Charles Schwab
Managing Director, Conduct Risk Management and Shared Services; Corporate Responsibility Officer

Nicola Uniacke
LSEG
Risk COO